{"id":2011,"date":"2024-11-13T09:20:27","date_gmt":"2024-11-13T08:20:27","guid":{"rendered":"https:\/\/pathotec.ch\/service-request\/"},"modified":"2024-12-06T09:34:56","modified_gmt":"2024-12-06T08:34:56","slug":"service-request","status":"publish","type":"page","link":"https:\/\/pathotec.ch\/en\/service-request\/","title":{"rendered":"Service Request"},"content":{"rendered":"<div class='breakdance'><section class=\"bde-section-2011-133 bde-section\">\n              \n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-columns-2011-134 bde-columns\"><div class=\"bde-column-2011-135 bde-column\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-2011-136 bde-heading\">\nService Request\n<\/h1>\n<\/div><div class=\"bde-column-2011-137 bde-column\">\n  \n  \n\t\n\n\n\n<div class=\"bde-text-2011-138 bde-text\">\nDo you need assistance or a repair? Simply send us your service request using the form\u2014we will address your issue as quickly as possible!\n<\/div>\n<\/div><\/div><\/div>\n<\/section><section class=\"bde-section-2011-128 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-form-builder-2011-132 bde-form-builder\">\n\n<form id=\"contact-form132\" class=\"breakdance-form breakdance-form--vertical\" data-options=\"{&quot;slug&quot;:&quot;custom&quot;,&quot;name&quot;:&quot;Contact Form&quot;,&quot;ajaxUrl&quot;:&quot;https:\\\/\\\/pathotec.ch\\\/wp-admin\\\/admin-ajax.php&quot;,&quot;clearOnSuccess&quot;:true,&quot;hideOnSuccess&quot;:false,&quot;successMessage&quot;:&quot;Thank you for your request. We will review it and get back to you shortly.&quot;,&quot;errorMessage&quot;:&quot;Something went wrong. Please try again.&quot;,&quot;redirect&quot;:false,&quot;redirectUrl&quot;:&quot;&quot;,&quot;customJavaScript&quot;:&quot;&quot;,&quot;recaptcha&quot;:{&quot;key&quot;:&quot;&quot;,&quot;enabled&quot;:false},&quot;honeypot_enabled&quot;:false,&quot;popupsOnSuccess&quot;:[],&quot;popupsOnError&quot;:[]}\" data-steps=\"3\"  data-current-step=\"1\" >\n  \n  <div class=\"breakdance-form-stepper\">\n    <div class=\"breakdance-form-stepper__list\">\n                    <div class=\"breakdance-form-stepper__step\" data-stepper-step=\"1\">\n                <div class=\"breakdance-form-stepper__step-icon\">\n                                            <span>1<\/span>\n                                    <\/div>\n                                    <div class=\"breakdance-form-stepper__label\">Support<\/div>\n                            <\/div>\n            <div class=\"breakdance-form-stepper__separator\"><\/div>\n                    <div class=\"breakdance-form-stepper__step\" data-stepper-step=\"2\">\n                <div class=\"breakdance-form-stepper__step-icon\">\n                                            <span>2<\/span>\n                                    <\/div>\n                                    <div class=\"breakdance-form-stepper__label\">Device<\/div>\n                            <\/div>\n            <div class=\"breakdance-form-stepper__separator\"><\/div>\n                    <div class=\"breakdance-form-stepper__step\" data-stepper-step=\"3\">\n                <div class=\"breakdance-form-stepper__step-icon\">\n                                            <span>3<\/span>\n                                    <\/div>\n                                    <div class=\"breakdance-form-stepper__label\">Contact<\/div>\n                            <\/div>\n            <div class=\"breakdance-form-stepper__separator\"><\/div>\n            <\/div>\n<\/div>\n\n  \n<div class=\"breakdance-form-field breakdance-form-field--radio hidden-step\"  data-form-step=\"1\" >\n    \n    \n    \n      <fieldset role=\"radiogroup\"\n          aria-label=\"What is the issue?\"\n      >\n          <legend class=\"breakdance-form-field__label\">What is the issue?<\/legend>\n                <div class=\"breakdance-form-radio\">\n            <input\n                type=\"radio\"\n                name=\"fields[thema][]\"\n                value=\"Error message\"\n                id=\"thema-1\"\n                \n                \n                            >\n            <label class=\"breakdance-form-radio__text\" for=\"thema-1\">Error message<\/label>\n        <\/div>\n            <div class=\"breakdance-form-radio\">\n            <input\n                type=\"radio\"\n                name=\"fields[thema][]\"\n                value=\"crash\"\n                id=\"thema-2\"\n                \n                \n                            >\n            <label class=\"breakdance-form-radio__text\" for=\"thema-2\">Crash<\/label>\n        <\/div>\n            <div class=\"breakdance-form-radio\">\n            <input\n                type=\"radio\"\n                name=\"fields[thema][]\"\n                value=\"other\"\n                id=\"thema-3\"\n                \n                \n                            >\n            <label class=\"breakdance-form-radio__text\" for=\"thema-3\">Other<\/label>\n        <\/div>\n      <\/fieldset>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--textarea hidden-step\"  data-form-step=\"1\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"thema-beschreibung\">\n            Description<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <textarea\n    class=\"breakdance-form-field__input\"\n    id=\"thema-beschreibung\"\n    aria-describedby=\"thema-beschreibung\"\n    type=\"textarea\"\n    name=\"fields[thema-beschreibung]\"\n        placeholder=\"\"\n    required\n    >\n<\/textarea>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--radio hidden-step\"  data-form-step=\"1\" >\n    \n    \n    \n      <fieldset role=\"radiogroup\"\n          aria-label=\"Is the device out of service?\"\n      >\n          <legend class=\"breakdance-form-field__label\">Is the device out of service?<span class=\"breakdance-form-field__required\">*<\/span><\/legend>\n                <div class=\"breakdance-form-radio\">\n            <input\n                type=\"radio\"\n                name=\"fields[stillstand][]\"\n                value=\"Yes\"\n                id=\"stillstand-1\"\n                required\n                \n                            >\n            <label class=\"breakdance-form-radio__text\" for=\"stillstand-1\">Yes<\/label>\n        <\/div>\n            <div class=\"breakdance-form-radio\">\n            <input\n                type=\"radio\"\n                name=\"fields[stillstand][]\"\n                value=\"No\"\n                id=\"stillstand-2\"\n                required\n                \n                            >\n            <label class=\"breakdance-form-radio__text\" for=\"stillstand-2\">No<\/label>\n        <\/div>\n      <\/fieldset>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--file hidden-step\"  data-form-step=\"1\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"upload\">\n            Upload photos\n        <\/label>\n    \n    <label for=\"upload\" class=\"breakdance-form-file-upload breakdance-form-file-upload--draggable\">\n\n            <span class=\"breakdance-form-dropzone\" tabindex=\"0\">\n            <svg class=\"breakdance-form-dropzone__icon\" width=\"48\" stroke=\"currentColor\" fill=\"none\" viewBox=\"0 0 48 48\" aria-hidden=\"true\">\n                <path d=\"M28 8H12a4 4 0 00-4 4v20m32-12v8m0 0v8a4 4 0 01-4 4H12a4 4 0 01-4-4v-4m32-4l-3.172-3.172a4 4 0 00-5.656 0L28 28M8 32l9.172-9.172a4 4 0 015.656 0L28 28m0 0l4 4m4-24h8m-4-4v8m-12 4h.02\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n            <\/svg>\n\n            <span class=\"breakdance-form-dropzone__title\">\n                <span>Upload a file<\/span> or drag and drop.\n            <\/span>\n            <span class=\"breakdance-form-dropzone__accepts\">\n                            up to 10MB\n            <\/span>\n        <\/span>\n    \n    <input\n        id=\"upload\"\n        name=\"fields[upload][]\"\n        type=\"file\"\n        class=\"breakdance-form-file-upload__input\"\n        accept=\"\"\n        multiple\n        \n                data-max-files=\"5\"\n        data-i18n-empty-text=\"No file chosen\"\n        data-i18n-filled-text=\"%n files\"\n        data-i18n-error-text=\"Only %n file(s) allowed.\"\n    >\n<\/label>\n\n    <ul class=\"breakdance-form-files-list\"><\/ul>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--select hidden-step\"  data-form-step=\"2\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"hersteller\">\n            Manufacturer<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <select\n    class=\"breakdance-form-field__input\"\n    id=\"hersteller\"\n    name=\"fields[hersteller]\"\n    required\n    \n        >\n      <option value=\"\">Select<\/option>\n          <option value=\"cisionvision\" >Cisionvision<\/option>\n        <option value=\"dakewe\" >Dakewe<\/option>\n        <option value=\"KFBIO\" >KFBIO<\/option>\n        <option value=\"myr\" >Myr<\/option>\n        <option value=\"precipoint\" >Precipoint<\/option>\n        <option value=\"vistapath\" >Vistapath<\/option>\n        <option value=\"andere\" >Other manufacturer<\/option>\n  <\/select>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--text hidden-step\"  data-form-step=\"2\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"drjjth\">\n            Manufacturer\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"drjjth\"\n    aria-describedby=\"drjjth\"\n    type=\"text\"\n    name=\"fields[drjjth]\"\n    placeholder=\"\"\n    value=\"\"\n                data-conditional-field-id=\"hersteller\"\n            data-conditional-value=\"andere\"\n        data-conditional-operand=\"equals\"\n\n                \n        \n        \n    \n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--text hidden-step\"  data-form-step=\"2\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"bezeichnung\">\n            Device name<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"bezeichnung\"\n    aria-describedby=\"bezeichnung\"\n    type=\"text\"\n    name=\"fields[bezeichnung]\"\n    placeholder=\"\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--text hidden-step\"  data-form-step=\"2\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"seriennummer\">\n            Serial number<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"seriennummer\"\n    aria-describedby=\"seriennummer\"\n    type=\"text\"\n    name=\"fields[seriennummer]\"\n    placeholder=\"\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--text hidden-step\"  data-form-step=\"2\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"jahrgang\">\n            Year\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"jahrgang\"\n    aria-describedby=\"jahrgang\"\n    type=\"text\"\n    name=\"fields[jahrgang]\"\n    placeholder=\"\"\n    value=\"\"\n                \n        \n        \n    \n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--text hidden-step\"  data-form-step=\"3\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"vorname\">\n            First name<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"vorname\"\n    aria-describedby=\"vorname\"\n    type=\"text\"\n    name=\"fields[vorname]\"\n    placeholder=\"\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--text hidden-step\"  data-form-step=\"3\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"name\">\n            Last name<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"name\"\n    aria-describedby=\"name\"\n    type=\"text\"\n    name=\"fields[name]\"\n    placeholder=\"\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--text hidden-step\"  data-form-step=\"3\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"firma\">\n            Company\/Institution name<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"firma\"\n    aria-describedby=\"firma\"\n    type=\"text\"\n    name=\"fields[firma]\"\n    placeholder=\"\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--email hidden-step\"  data-form-step=\"3\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"e-mail\">\n            Email address<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"e-mail\"\n    aria-describedby=\"e-mail\"\n    type=\"email\"\n    name=\"fields[e-mail]\"\n    placeholder=\"\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--tel hidden-step\"  data-form-step=\"3\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"telefonnummer\">\n            Phone number<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"telefonnummer\"\n    aria-describedby=\"telefonnummer\"\n    type=\"tel\"\n    name=\"fields[telefonnummer]\"\n    placeholder=\"\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n  \n\n<div class=\"breakdance-form-field breakdance-form-footer\">\n            <div class=\"breakdance-form-field breakdance-form-field--step-buttons\" data-form-step=\"1\">\n            \n                                    \n    \n    \n    \n    \n            \n            <button type=\"button\" class=\"button-atom button-atom--secondary breakdance-form-button breakdance-form-button__previous-step hidden\"  >\n    \n        <span class=\"button-atom__text\">Back<\/span>\n\n        \n        \n            <\/button>\n    \n            \n                                    \n    \n    \n    \n    \n            \n            <button type=\"button\" class=\"button-atom button-atom--primary breakdance-form-button breakdance-form-button__next-step hidden\"  >\n    \n        <span class=\"button-atom__text\">Next<\/span>\n\n        \n        \n            <\/button>\n    \n        <\/div>\n            <div class=\"breakdance-form-field breakdance-form-field--step-buttons\" data-form-step=\"2\">\n            \n                                    \n    \n    \n    \n    \n            \n            <button type=\"button\" class=\"button-atom button-atom--secondary breakdance-form-button breakdance-form-button__previous-step hidden\"  >\n    \n        <span class=\"button-atom__text\">zur\u00fcck<\/span>\n\n        \n        \n            <\/button>\n    \n            \n                                    \n    \n    \n    \n    \n            \n            <button type=\"button\" class=\"button-atom button-atom--primary breakdance-form-button breakdance-form-button__next-step hidden\"  >\n    \n        <span class=\"button-atom__text\">weiter<\/span>\n\n        \n        \n            <\/button>\n    \n        <\/div>\n            <div class=\"breakdance-form-field breakdance-form-field--step-buttons\" data-form-step=\"3\">\n            \n                                    \n    \n    \n    \n    \n            \n            <button type=\"button\" class=\"button-atom button-atom--secondary breakdance-form-button breakdance-form-button__previous-step hidden\"  >\n    \n        <span class=\"button-atom__text\">Back<\/span>\n\n        \n        \n            <\/button>\n    \n            \n                                    \n    \n    \n    \n    \n            \n            <button type=\"button\" class=\"button-atom button-atom--primary breakdance-form-button breakdance-form-button__next-step hidden\"  >\n    \n        <span class=\"button-atom__text\">Next<\/span>\n\n        \n        \n            <\/button>\n    \n        <\/div>\n    \n    \n                                    \n    \n    \n    \n    \n            \n            <button type=\"submit\" class=\"button-atom button-atom--primary breakdance-form-button breakdance-form-button__submit\"  >\n    \n        <span class=\"button-atom__text\">Send Request<\/span>\n\n        \n        \n            <\/button>\n    \n    <input type=\"hidden\" name=\"form_id\" value=\"132\">\n    <input type=\"hidden\" name=\"post_id\" value=\"2011\">\n<\/div>\n\n  \n<\/form>\n\n\n<\/div><\/div>\n<\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>Service Request Do you need assistance or a repair? Simply send us your service request&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-2011","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pathotec.ch\/en\/wp-json\/wp\/v2\/pages\/2011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pathotec.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pathotec.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pathotec.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pathotec.ch\/en\/wp-json\/wp\/v2\/comments?post=2011"}],"version-history":[{"count":0,"href":"https:\/\/pathotec.ch\/en\/wp-json\/wp\/v2\/pages\/2011\/revisions"}],"wp:attachment":[{"href":"https:\/\/pathotec.ch\/en\/wp-json\/wp\/v2\/media?parent=2011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}